WEBSITE MAINTENANCE PACKAGES – UK

Your website is powered by WordPress. WordPress is the number 1 content management system in the world, powering a quarter of all websites globally. One of the most important aspects of keeping your WordPress site secure, as well as ensuring that it’s running as smoothly and efficiently as possible, is to keep the core files up to date. WordPress frequently releases updates to address security issues, improve performance and speed, and fix any system bugs, as well as increase compatibility and add new features.

As a package subscriber, your WordPress core will always be kept up to date.

Plugins are small pieces of software that add extra features or functionality to your website. They are written in the PHP programming language and integrate seamlessly with WordPress. It is important to keep plugins up to date as new versions are released frequently to address any security issues, for bug fixes, and also to maintain compatibility with WordPress.

As a package subscriber, your plugins will always be kept up to date.

Themes are a large collection of files that give your website its appearance. Just as the WordPress core and plugins need updating frequently for bug fixes, to keep ahead of security breaches, and for speed and performance reasons, so does the theme that your website is running on.

As a package subscriber, your theme files will always be kept up to date.

As a subscriber, your website will be backed up each month and stored securely on Google Drive. Should there be a need, for example: you accidentally mess up the site layout when making content changes yourself, or performing one of the above updates breaks something on the site, I am then able to restore your website to its previous state.

Sometimes there are updates that will break the website. On rare occasions a hack might also bring your site down. Should your site ever break or be compromised, I will restore it using the latest backup to minimise downtime, impact on your business, and any inconvenience to you and your visitors. After the site has been restored I will advise you of the next steps we need to take to resolve the issue.

Should something break your site, or should your site go down due to a security breach, I will investigate the issue and give you an estimate for the number of hours work to repair your website.

As a subscriber you will receive a discount on my standard hourly rate for this work. If you are a subscriber to the Pro package, you have 2 hours of repair work included.

WordPress Multisite is a special WordPress feature that is used to manage multiple websites from one single WordPress dashboard. Multisite is best used when you’re creating a network of sites sharing similar functionality. For example, a multilingual website, that comprises 3 sites with the same content but in 3 different languages.

Subscribing to a package that includes Multisite, will mean that all of the maintenance tasks will be performed on each of the websites within the one dashboard.

Content changes means any updates to the content of your website. This includes changes to text, images, blog posts, and the like, when new content is provided by you. It excludes the creation of new content itself, and changes to design, layout, functionality, and any other creative or technical elements.

You may wish to make your own content changes. However, depending on your package, a certain number of hours of content changes may be included per month. As a subscriber you will also receive a discount on my standard hourly rate for any further content changes beyond the number of hours included in your package.